Frequently Asked Questions

Aayojan is Kolkata's Bengali catering marketplace — serving all over Kolkata. You tell us your event details — date, number of guests, budget, cuisine preference — and our team personally routes you to matched verified caterers on WhatsApp. 15+ verified caterers. Completely free for customers.

Yes, 100% free. Aayojan earns a small (3%) commission from the caterer only when a booking is confirmed. You never pay us anything directly. There are no hidden charges or platform fees for customers.

Now that we are live, our team personally routes your enquiry to matched verified caterers via WhatsApp the same day. Response targets will tighten as we scale. For urgent events, WhatsApp +91 80884 34425 directly.

We serve all over Kolkata — including Newtown (Action Area I, II, III — PIN 700156, 700157, 700161), Rajarhat (PIN 700135, 700136), Salt Lake (Sector V — PIN 700091, 700105) and beyond. Tell us your area and we'll match you with a verified caterer.

We support weddings, birthday parties, corporate events & office lunches, housewarming (Griha Pravesh), puja & festivals, and bulk food delivery for offices or housing societies. If your event type isn't listed, reach out — our caterers are flexible.

Our caterer network covers Bengali, North Indian, Chinese, Continental, and South Indian cuisines. Many caterers offer multi-cuisine menus. You can specify your preference when submitting your inquiry.

Our partner caterers offer menus ranging from ₹150 to ₹1,200 per plate depending on cuisine, menu complexity, number of dishes, service staff, and event type. Budget options for corporate lunches and premium setups for weddings are both available.

Once you receive quotes via WhatsApp, you communicate and finalize the booking directly with your chosen caterer. Aayojan facilitates the match — the final agreement, menu, advance payment, and logistics are handled between you and the caterer.

Yes. Every caterer in our network goes through a basic onboarding verification — we check their food handling practices, previous event experience, and collect customer references. Verified caterers display an Aayojan Verified badge on their profile.

Fill out the partner registration form on our Partners page. It takes about 2 minutes. Our team will reach out to you within 24 hours on WhatsApp to complete the onboarding process.

No. Registration is completely free. There is no monthly subscription or listing fee. Aayojan charges a flat 3% commission only when you successfully close a booking that came through our platform.

All leads are sent directly to your WhatsApp number. You'll receive a structured message with the event details — type, date, guest count, budget range, cuisine preference, and the customer's contact. No app to install, no dashboard to check.

Absolutely. You are never obligated to accept a lead. You can decline any inquiry without penalty. You can also inform us of dates when you're unavailable and we won't send leads for those periods.

Commission is payable only after you confirm a booking with a customer. You can pay via UPI, bank transfer, or cash — whichever is convenient. We'll send you a payment request after the booking is confirmed and before the event date.

Aayojan is live and taking orders, with 15+ verified caterers and growing coverage across Kolkata. Lead volume keeps growing as we onboard customers. Every partner pays the same flat 3% commission — only on bookings you close.

Yes, the minimum booking value is ₹3,000. This ensures that both you and Aayojan operate sustainably. Very small orders (like 5-plate tasting requests) are generally not sent as leads through our platform.

We handle complaints collaboratively. If a customer raises an issue, we'll reach out to both parties to understand what happened. Repeated poor feedback may affect your visibility in our matching algorithm. We want partners to succeed — our team is available to help resolve disputes fairly.